Volume 7, Edition 7, July 2011
 

This Month’s Challenge is sponsored by:



 
 
 

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If a CRA notifies a furnisher that a consumer disputes the completeness or accuracy of information provided by the furnisher, the furnisher has a duty to follow certain procedures. The furnisher must:

1. Conduct an investigation and review all relevant information provided by theCRA, including information given to the CRA by the consumer.

2. Report the results to the CRA that referred the dispute, and, if the investigationestablishes that the information was, in fact, incomplete or inaccurate, report theresults to all CRAs to which the furnisher provided the information that compileand maintain files on a nationwide basis.

3. Complete the above steps within 30 days from the date the CRA receives the dispute (or 45 days, if the consumer later provides relevant additional information to the CRA).

4. Promptly modify or delete the information, or block its reporting.

5. Take steps 1, 2 and 4

6. Take steps 1, 2, 3 and 4

7. Continue to report the information with a notation that the consumer disputes the information



 

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