by William A. Furlow
“Communicating in a Crisis” offers practical advice for helping the client whose legal problems are also causing reputation problems. It challenges some of the traditional practices lawyers have followed in focusing solely on the legal issues at hand and doing everything possible to keep their clients out of the news media -- even at the cost of damaging important business relationships.
Author Bill Furlow is a communications consultant and former journalist who today specializes in assisting clients in crisis. Most of his work is done in cooperation with attorneys.