Manpower Survey: US Hiring Weakest Since 1982
US
recruitment plans are at their weakest levels since the 1982 recession
according to the Manpower Employment Outlook Survey. While employers
in 13 of 33 countries and territories expect some positive hiring
activity in the coming quarter, employers in 23 countries and
territories are reporting their weakest recruitment plans since
the surveys were established by Manpower.
For
More Information Go To: http://www.recruiter.co.uk/1000965.article?nl=dailynews
Hard
Times, More Crime? If Economic Desperation Begins To Take Over,
Even Good People May Start Doing Bad Things
Recently
six unemployed friends were arrested on charges that they stole
at least $8,000 in canned goods, personal hygiene products and
other items in Maiden Creek Township. The group stole the items
to survive, police said. With the economy continuing to sink and
job losses continuing to climb, otherwise honest people will commit
atypical crimes because they can rationalize them with their dire
circumstances, said Dr. Edward B. Michalik, director of the Berks
County Mental Health/ Mental Retardation office. "I have
seen in 25 years very, very good people make some very bad decisions,"
he said. People have different perceptions of reality." Dr.
Tim O'Boyle, a Kutztown University sociology professor, commented
that he is especially concerned about what the younger people
will do when they come to the point of desperation. O'Boyle said
younger people are going to be affected most by layoffs and other
economic losses because, lacking discipline and self-control,
they are used to getting what they want. This is where he sees
the potential for an increase in criminal behavior.
For
More Information Go To: http://activedaily.readingeagle.com/Repository/ml.asp?
Ref=UkVHLzIwMDkvMDMvMDkjQXIwMDEwNw==&Mode=HTML&Locale=english-skin-custom
Innovative
Enterprises Introduces New Service to Let Background Screening
Firms Set Their Own Pricing for County Criminal Search Services
Innovative
Enterprises, Inc. is pleased to announce the release of a new
web-based service that allows consumer reporting agencies and
other professional background screening firms to set their own
pricing for county court record products. In a few clicks using
the screeningmarketplace.com
portal, screeners seeking county court record products for a particular
region can enter their average monthly volume and basic contact
information and select the price point they need. The submission
is then reviewed by Innovative's industry veterans, and a dialogue
ensues. For more information, please visit http://www.screeningmarketplace.com
Time
To Get Serious About HIPAA
We
expect to see the Centers for Medicare and Medicaid Services --
the unit within the Department of Health and Human Services responsible
for compliance with the Health Insurance Portability and Accountability
Act -- place greater emphasis on proactive enforcement in the
coming year. The impetus is a report issued in October by the
HHS inspector general that faults CMS for not providing effective
oversight and enforcement of HIPAA security. We're also watching
closely to see how the pending appointment of a Cabinet secretary
for HHS and the Obama administration's plan to update the nation's
electronic medical records system affect HIPAA enforcement.
Printed
with Permission of Informationweek.com
For
More Information Go To: http://compliance.informationweek.com/
Bill
Introduced to Protect Elderly from Predators in the Long-Term
Care Workforce
The Patient
Safety and Abuse Prevention Act has been introduced to prevent
those with criminal histories from working within long-term care
settings by creating a comprehensive nationwide system of background
checks. The legislation would expand a highly successful three-year
pilot program, spearheaded by Kohl and authorized under the 2003
Medicare Modernization Act, which prevented more than 7,000 applicants
with a history of substantiated abuse or a violent criminal record
from working with and preying upon frail elders and individuals
with disabilities in long-term care settings. Congressman Joe
Sestak (D-PA) is expected to introduce a companion bill in the
U.S. House of Representatives.
For
More Information Go To: http://levin.senate.gov/newsroom/release.cfm?id=299255
THE
“IMMIGRATION FRAUD PREVENTION ACT OF 2009” Introduced
To US Senate
The
American Immigration Lawyers Association (AILA) applauds the bill
introduced today by Senators Feinstein (D-CA) and Kennedy (D-MA).
The “Immigration Fraud Prevention Act of 2009” (S.
577) would make it a Federal crime to defraud individuals –
citizens and non-citizens alike – in connection with any
matter arising under the immigration laws. Likewise, it would
make it a felony to falsely misrepresent that one is an attorney
or accredited representative in any immigration matter. Law enforcement
officials say a growing number of fraudulent “immigration
specialists” are operating throughout the country.
For
More Information Go To: website www.stopnotariofraud.org
Who´s
Got Your Number? N.Y. Employers Must Now Secure SSNs And Take
Steps To Prevent Identity Theft
Reports
of identity theft — one of the nation's fastest growing
financial crimes — continue to make headline news. Articles
like "Worker Charged in Hospital File Thefts"1 and "Employment
Records Prove Ripe Source for Identity Theft,"2 and "Liability
for Employee Identity Theft is Growing,"3 reflect that employers
are not immune from exposure to this crime. In fact, one of the
primary sources of identity fraud is theft of employer records,
according to a 2002 report by credit information provider TransUnion.
Additionally, according to the Federal Trade Commission (FTC),
approximately 90% of business-record identity thefts involve stealing
payroll or employment records. The remaining 10% of such thefts
involve customer lists. The consequences are significant: Nearly
10 million Americans were victims of identity theft in 2008, up
22% from 2007, according to one study.4 Recognizing the dangers
of identity theft in the workplace, New York has joined a growing
number of states that have enacted laws intended to protect employees
from identity theft.5 Specifically, New York recently amended
its Labor Law, adding section 203-d6 to prohibit all employers,
regardless of size, from:
For
More Information Go To: http://www.mondaq.com/article.asp?articleid=75248&email_access=on
Fired
Fraudster Sues Over Reference Check
What
should companies say when they get reference calls about a former
employee who was fired for misconduct? A recent court ruling offers
some help: An employee’s boss caught him tampering with
the company payroll system to lower his federal tax withholding.
His actions were against company policy, and he was fired. Eventually,
the manager got a call from another employer asking for a reference
for the former employee. He told the caller the man had been fired
for misconduct. The prospective employer asked the employee to
sign a release so it could get more information about his termination.
He refused and didn’t get the job. He sued his former employer
for interfering with his job search. The company argued it was
simply telling the truth and couldn’t be held liable. The
court agreed.
Cite:
Luttmann v. Tiffany and Co.
For
More Information Go To: http://www.hrrecruitingalert.com/fired-fraudster-sues-over-reference-check/
ADP
to Offer Clients Advanced Candidate Assessment Capability
"In
today's job environment, organizations are looking for ways to
efficiently sort through a large candidate pool and select the
strongest potential employees in the shortest period of time."
ADP and PreVisor have created a solution that provides the rigorous
standards needed to streamline hiring, reduce recruiting and training
costs, and help provide the best business outcomes for their clients.
ADP ® Employer Services,
has announced that ADP's VirtualEdge® recruitment
solution will include integrated candidate assessment technology.
ADP has partnered with PreVisor® to offer this world-class
assessment service with nearly 1,000 pre-employment tests and
selection tools covering most jobs in most industries, provided
through a single platform. ADP's VirtualEdge offering will be
integrated with the PreVisor assessment technology, which utilizes
insights from predictive assessment tests coupled with industrial-organizational
psychology designed to accurately predict on-the-job performance.
PreVisor offers companies a number of strategic benefits, and
as a result of the firm's assessment services, clients have recently
experienced up to a 24% increase in sales and an 87% reduction
in organizational turnover. This results-oriented approach, combined
with ADP's VirtualEdge offering, helps ADP clients predict on-the-job
performance and streamlines the hiring process.
For
more information about the solutions and to access a free white
paper on applicant assessments and to register for a free webinar,
please visit http://www.pre-employmentservices.adp.com.
Congratulations
Platinum Member
Employment
Screening Resources Enters Ninth Year of Publishing Leading Industry
NewsletterEmployment Screening Resources (ESR), a leading U.S.
background screening firm has announced that it has entered the
ninth year of publishing the industry leading ESR Newsletter and
Legal Update, the monthly newsletter that summarizes new trends,
legal developments and best practices for employers.
For
More Information Go To: http://www.esrcheck.com
The
Background Investigator Plans European Pre-Employment Screening
and Vetting Conference
Steven Brownstein announced today the plans for a third location
pre-employment background screening conference to be held annually
in Europe. Steven Brownstein and The Background Investigator already
sponsor annual background reference check and vetting conferences
in the United States and India. "My goal is the realization
of a forum of open discussion among members of the pre-employment
screening profession," commented Brownstein. "And at
the same time present an arena of educational and business opportunities
that would be otherwise unavailable to our industry."The
dates and the location of the European Conference have yet to
be set. Meanwhile the 8th annual Pre-employment Screeners' Conference
will be held in Clearwater, Florida November 8th-11th.
For
More Information About the Conferences Go To – www.thebackgroundinvestigator.com,
or contact Steven Brownstein at Phone +1-670-256-7000 or steveb@search4crime.com
Welcome
to the Legal Challenge Question! |
Sponsored By:
FETCH
Technologies
As
the background screening industry continues to get more competitive
the firms that will ultimately succeed will be those that create
competitive advantage through their people by offering continuous
learning opportunities to heightened their knowledge and capabilities.
We believe that having employees that are very knowledgeable about
the legal landscape of background screening is essential to continued
success.
We are grateful
to Pam Devata, Seyfarth
Shaw LLP for providing the expertise for this valuable
endeavor. For information regarding the answers to the Legal Challenge
Questions, please contact Pamela Devata at Seyfarth Shaw LLP at
pdevata@seyfarth.com
or 312-460-5000 or visit www.seyfarth.com.
Please choose
your answer by clicking on it:
DATA
PROTECTION AND FRAUD |
Data Loss Risks During Downsizing - As
Employees Exit, so does Corporate Data
Whether they are losing their jobs because of
the current recession or simply looking for better opportunities,
there are significant numbers of people exiting their current
position. In addition to the HR issues, companies should be aware
of the possibility that these employees may be walking off with
their sensitive and confidential data. According to the Ponemon
Institute’s findings, 59% of employees who leave or are
asked to leave are stealing company data. Moreover, 79% of these
respondents admit that their former employer did not permit them
to leave with company data. This type of data loss problem may
be putting companies at risk for a potential data breach. Moreover
stealing proprietary data, such as customer lists, can put the
company at a competitive disadvantage.
It is very interesting to note that employees
who do not trust their former employer to act with integrity and
fairness are more likely to take the data. Sixty-one percent of
respondents who were negative about the company took data while
only 26% of those with a favorable view took data. Sixty-five
percent of those respondents who admit they took data left with
email lists followed by 45% who took non-financial business information
and 39% took customer information, including contact lists.
To Read The
Full Report Go To: http://www.vontu.com/downloads/ponemon_09_thankyou.asp
Fired
Fraudster Sues Over Reference Check
What should
companies say when they get reference calls about a former employee
who was fired for misconduct? A recent court ruling offers some
help: An employee’s boss caught him tampering with the company
payroll system to lower his federal tax withholding. His actions
were against company policy, and he was fired. Eventually, the
manager got a call from another employer asking for a reference
for the former employee. He told the caller the man had been fired
for misconduct. The prospective employer asked the employee to
sign a release so it could get more information about his termination.
He refused and didn’t get the job. He sued his former employer
for interfering with his job search. The company argued it was
simply telling the truth and couldn’t be held liable. The
court agreed.
Cite:
Luttmann v. Tiffany and Co.
For More Information
Go To: http://www.hrrecruitingalert.com/fired-fraudster-sues-over-reference-check/
How
to Make Your Small Business Look Big
Free web-based
email makes you think of dead-giveaway addresses like ninja-girl9378@hotmail.com,
which are unsuitable for putting on a business card or resume.
But setting up your own email server or paying a hosting provider
to do it for your small organization can be costly or time-consuming.
The good news is you can get all the benefits of the leading web-based
email service out there -- Google's Gmail -- with a yourname@yourdomain.com
address for free. With a Google Apps account, you can look like
you've got a full IT team behind your small organization but get
the simple setup and access that web-based applications offer.
Google Apps (formerly named "Google Apps for Your Domain")
includes Gmail, calendar and document sharing, simple web site
hosting, and instant messaging to all the people involved at your
dot-com for free.
For More Information
Go To: http://blogs.harvardbusiness.org/cs/2009/03/run_yourorganizationcom_with_g.html?id=4342C&cm_mmc=npv-_-WEEKLY_HOTLIST-_-MAR_2009-_-HOTLIST0319
Courtport.com
is Much More Than a Public Record Link Directory
Portal
- Our portal enables its subscribers to quickly and affordably
conduct critical research tasks utilizing public record information
for completing due diligence. We maintain a focused collection
of over 10,000 links and continue to regularly add new resources
to our nationwide database. Subscribers can easily search or browse
our resources, add and store their own resources, and easily share
resource links with colleagues.
Use our portal
to quickly and inexpensively locate:
· Court
case dockets, filings, rulings, calendars, rules, and forms in
all federal and state courts.
· Business records including UCCs, county recordings, property,
and tax records.
· Criminal records including inmates, arrests, warrants/most
wanted, and sex offenders.
· People records including licensing, disciplinary, and
business/social networking profiles.
Research
Articles - Our informative articles explore topics of
interest for professional researchers. They are available for
public viewing without a Courtport® subscription. If you are
an author and would like to have your article published on Courtport.com
please submit your request here.
For More Information
Visit: www.Courtport.com
BOOK
REVIEW: SECURITY MANAGEMENT MAGAZINE |
Background
Screening and Investigations: Managing Hiring Risk from the HR
and Security Perspectives
By Barry Nixon, SPHR, and Kim Kerr, CPP; Reviewed by
Peter Psarouthakis
|
Managing
risk in the hiring process can be a challenging task for
an organization’s human resources (HR) and security
departments. Having the right resources and experience to
properly conduct a background screening or an investigation
is vital. Fortunately, there is a growing amount of valuable
material available. Background Screening and
Investigations is one of them. Authors Barry
Nixon and Kim Kerr lay a good foundation by explaining the
risks posed by not having an appropriate screening process.
Next, they address how legal issues can affect background
screening and an organization as a whole. The authors then
explain how security and HR must collaborate in this important
process.
The chapter titled “Background Checking Policy”
is one of the book’s many highlights. Nixon and Kerr
explain the importance of having a policy in place and the
laws governing background screening. |
The usefulness
of this chapter cannot be overstated. The reader could easily
use the authors’ detailed arguments in making the case to
management that a policy is needed. Later, the chapter provides
detailed examples of hiring policies, focusing on specific issues
the documents must address. Other chapters in this book are just
as detailed and informative. Those who conduct background screening
or investigations know the importance of keeping current on the
ever-changing environment of background screening. Background
Screening and Investigations is an important resource
that anyone involved in hiring or the background screening business
should keep close at hand.
http://www.securitymanagement.com/article/background-screening-and-investigations-managing-hiring-risk-hr-and-security-perspectives-00
Reprinted
with permission of Security Management magazine. This is not intended
to be an endorsement by Security Management magazine or ASIS International.
HELP
YOU SELL - CASE INCIDENTS |
Security
Guard On Trial for Rape and Attempted Murder of Hotel Guest
The next time
you are trying to close a background screening deal with a Hotel
chain and they tell you our premises are safe because we have
security guards you may want to share the following incident with
the prospect to get their attention. Based on the following situation
a good question might be who is protecting the guest from the
security guards? Shawn Wuertley, a former security guard at the
Sandpiper Beacon Beach Resort, has gone on trial for attempted
first-degree murder, sexual battery and false imprisonment. Police
say Wuertley dragged a spring breaker into a hotel room, raped
her, choked her and then threw her over a balcony railing. She
fell two stories to an overhang, then onto another overhang two
stories lower before landing on an elevated stairwell landing.
Having security
guards that are not properly vetted may be very dangerous given
the wide amount of access to guest rooms that they have. Within
a Hotel this is definitely a sensitive job that needs to have
a higher than average scrutiny prior to hiring to ensure the safety
of guess.
To read more
about this case go to http://www.newsherald.com
or call Barry Nixon at 949-770-5264.
One
Site! Many Suppliers! |
Looking for the Top Suppliers in the Industry? Need to find a
new Supplier?
Visit
PreemploymentDirectory.com’s VENDOR SHOWCASE
which features suppliers to the Background Screening Industry
(go to www.PreemploymentDirectory.com,
click on ‘Click Here’ and then scroll down to Vendor
Showcase for Background Screening Industry Suppliers)
STOP
STRUGGLING WITH WRITING AND PUBLISHING YOUR NEWSLETTER: |
We can help
you have a high quality e-newsletter to help nurture your relationship
with your clients and attract new clients. Our customized newsletter
service will take over your newsletter task or create a new one
for you. We can manage the creation of your newsletter for you.
We are constantly
researching information to use for The Background Buzz and
you can put our research to use for you. Using the information
rich content from The Background Buzz (minus the ads
and competitors information) we will create a custom newsletter
for you.
Use your staff’s
time to do more valuable work and save all the hassle of researching
or writing articles, formatting and managing all the other ezine
tasks with our customized ezine process.
Contact Barry
Nixon at 949-770-5264 or at wbnixon@aol.com
for more information.
Australia:
Return To Sender – Protect Your Confidential Information
From Employee Misuse
Employers
often express justifiable concern regarding misuse of email or
internet by current, and particularly former employees, to access
confidential or copyright information. The recent decision of
the Supreme Court of NSW in Luxottica Retail Australia (OPSM)
–v– Janet Grant & Ors is a timely reminder to
employers of:
1. The need
to take immediate and urgent steps to minimise damage, as soon
as they become aware of a breach, and
2. The importance of appropriate clauses in contracts of employment,
codes of conduct and internet and email policies to protect confidential
information.
For More Information
Go To: http://www.mondaq.com/article.asp?articleid=76106&email_access=on
Chief
Accountant At BPO, Along With Cousin, Used Gullible Employees
To Cheat Company
At a time
when companies wonder how to tell employees about salary cuts,
imagine the plight of a BPO that, for the last five months, has
been paying salaries to 25 non-existent employees. Chief accountant
of Jogeshwari-based firm, Tele Access E-service Pvt Ltd, has been
arrested for duping the firm of several lakhs of rupees. Jogeshwari
police said Monica Parmeshwar Shettiyar, 25, joined the firm in
June 2008. Within a month, she approached some employees and said
that due to technical difficulties the company could not open
salary accounts of some new recruits.
For More Information Go To: http://www.mumbaimirror.com
INTERNATIONAL
RESOURCE CENTER |
There are as many as 20 Million U.S. residents born in Mexico,
and over 20 Million persons of Mexican heritage in Arizona, California,
Illinois, New Mexico, and Texas alone and over 250 Million individual
border crossings each year between the U.S. and Mexico.
For
the first time ever, YOU can search over 14 million Mexico court
records online.
You
can get background checks on businesses, U.S. residents that have
visited Mexico, Mexico residents, Mexico nationals living in other
countries, and get instant results!
For
More Information Go To: https://www.searchsystems.net/springapp/funnel/mexico/searchMexicanRecord.do
International
Training Resources:
World
Federation for Personnel Management, Events, http://www.wfpma.com/dates.html
To
view the International Section go to http://www.preemploymentdirectory.com/
look in the middle of the page for the gray bar like the one below.
India
Infoline Signs Up With First Advantage For Verifydirect
Mumbai, India, - The
Employer Services segment of First Advantage Corporation announced
that India Infoline has become the first company to sign up for
VerifyDirect™, Asia-Pacific’s first-ever, contributory,
database-driven, online background screening service. Upon receiving
the individual’s consent, VerifyDirect can be used by any
bonafide company for conducting background checks on potential
employees, contract/vendor staff or customers through secure online
transactions 24/7.
Ashish Dehade, managing
director (West Asia) of First Advantage, said, “The signup
with India Infoline reaffirms the faith of Indian corporates in
the need for a digitized database that has the potential to optimize
cost and time opportunities in the existing process of verification
of background information. VerifyDirect, aiming to be the largest
verification database in the country and the Asia-Pacific for
employment history and education records, will make available
data in the public domain and will be consent-driven. This will
add to the transparency and authenticity of the process.”
For More Information
Please Contact – Reshma Pai at reshmra.pai@FADV.com
Blacklisted’
Construction Workers List Exposed
An
investigation by the Information Commissioner’s Office has
revealed that more than 40 construction companies have, for the
past 15 years, been blacklisting construction workers following
confidential data bought from a company called The Consulting
Association. The companies, including big names Balfour Beatty,
Taylor Woodrow and Costain, bought the information illegally and
used it to vet individuals for employment. The ICO uncovered a
database containing details on 3,213 construction workers, including
sensitive personal information such as construction workers’
personal relationships, trade union activity, as well as people’s
employment history. For a £3,000 annual fee, companies gained
access to this data, which included such comments as “Poor
time keeper. Will cause trouble”, “Irish ex-army.
Bad egg”, “A member of the TGWU. Claimed to be a 'sleeper'
and should be watched”, and “Do not touch!”
Deputy Information Commissioner, David Smith, said: “This
is a serious breach of the Data Protection Act and “We will
prosecute Mr Kerr and we are also considering what regulatory
action to take against construction firms who have been using
the system. I remind business leaders that they must take their
obligations under the Data Protection Act seriously. Trading people’s
personal details in this way is unlawful and we are determined
to stamp out this type of activity.”
For
More Information Go To: http://www.workplacelaw.net/news/display/id/18990
Pre-Employment
Screening Of Chinese Nationals Simplified
Verifile
announced that it has signed an exclusive agreement with China's
Academic Degrees and Graduate Education Development Centre (CDGDC)
to provide a more streamlined approach when verifying Chinese
academic and vocational qualifications. Organisations that employ
individuals with qualifications gained in China will now have
one source to verify the status of the Chinese educational institution
and authenticate the degree a candidate claims to have. With an
estimated 80,000 Chinese students studying in the UK each year
- it will come as a relief that a gap in communications has been
bridged. The new service covers all qualifications gained in China
from high school, through to vocational qualifications and academic
degrees. The service can verify not only certificates but also
transcripts. Each verification report for a Chinese qualification
will cost £45 and take up to 20 working days.
For
More Information Go To The New Web Site: www.verifile.cn
Experian
Warns Employers Of Career Cloning Fraud Risk
63 per cent of social networkers vulnerable to career cloning
Nottingham,
UK, Experian®, the global information services company, today
warned employers to beware of organised criminals using cloned
career histories to secure employment in order to commit insider
fraud. “Improvements in anti-fraud measures have pushed
organised criminals to look at new options and approaches. This
means that there is the possibility that fraudsters will increasingly
look to take on the identities and career histories of third parties
to secure employment within companies for the purposes of committing
fraud. “Today, no one can accept a CV on face value. A comprehensive
background check enables an organisation to be confident that
employment candidates are who they say they are, and not a fraudster
misusing an identity in an attempt to perpetrate insider fraud.
With so
much personal and career related information available online,
experts at Experian Background Checking are advising organisations
to thoroughly vet all new employees to confirm that candidates
are who they say they are. Avis Easteal, General Manager, Experian
Background Checking, commented: “Social networks are a great
tool for those looking to put their credentials in the shop window.
However, with so much information in the public domain employers
must be alert to the risks they could be exposed to.
For
More Information Go To: http://press.experian.com/documents/showdoc.cfm?doc=3437
We
Specialize in Promoting the Products and Services of businesses
in the Background Screening Industry. Click on the specific Marketing
Portfolio above that fits your business.
If you
need to get ready for the resurgence of hiring that will drive
your sales up, you may find some of the excellent candidates on
www.backgroundscreeningjobs.com to fit your needs.
Candidate
Titles posted just in the last few days:
go
to www.BackgroundScreeningJobs.com
and click on "View Resumes" or contact Bruce Berg at
561-712-1277 ext 1#
|
We invite
you to pull up a chair, sip your latte and take a break
while you join us for this month’s issue of The Background
Bistro. This week’s guest is - Cliff J. Williams -
Vice President and COO of Innovative Enterprise, Inc.
Before
starting Innovative Enterprises, Inc., Cliff was a Human
Resources Manager for a staffing company in Virginia . It
was there that he utilized the services of
|
a company that did background checks, for many of the people
that he was hiring. Cliff found the company to be very inefficient
and not very productive in the way the company pulled records
for his potential hires. Cliff started to do many of the
background checks himself and found that he did a better
job than the company he was using. In 1996, Innovative Enterprise,
Inc. was born and Cliff has never looked back.
Innovative
Enterprises, Inc. subscribes to five core values that each
and every employee adheres too. Quality, integrity, service,
innovation and expertise. These five values have allowed
Cliff’s company to excel in a market that has seen
considerable competition since 9/11.
Cliff takes great pride in the fact that his company’s
first focus is its employees, stating, "If it were
not for our employees, we would not have any customers at
all. We value our employees, which in turn makes it a great
place to work. This philosophy of valuing our employees
translates into a great experience for our customers. We
reduce everything that we believe in into our five core
values and it has been that way for the past twelve years."
A good part of Innovative’s corporate culture is due
to a book titled "The Kindness Revolution" by
Ed Horrell. Before reading this book about three years ago,
Cliff classified his company as a typical corporate environment.
"Our company culture was really nothing to write home
about" states Cliff. Cliff had been on a quest to really
change the way things were in his company and found exactly
what he was looking for in "The Kindness Revolution."
"When I ran across this book on the internet, I ordered
it immediately. After I read the book, I wrote to the website
and was floored when I was contacted by the author the next
day. Ed Horrell, offered to do some consulting and of course
I took him up on it. It is the single best thing that I
have done for this company since its inception."
Like the core values, the "The Kindness Revolution"
extends itself to Innovative’s customers. Many of
which find it hard to believe that there are companies still
around that focus on the client’s needs as much as
they do. "People often say that they have never done
business with a company like ours before. I believe that
it is all about taking care of people. I think that when
you make it all about the company, you begin to lose out.
One of the things that we do is allow our employees to have
a nice balance between work and a personal life."
Innovative Enterprise Inc. has a unique competitive advantage
in that they don’t focus strictly on sales. Obviously,
sales is a major part of what they do, but building a relationship
with their clients ranks as a high priority as well. "We
focus less on selling to the customer and more on solving
the problem. Sometimes getting people what they need does
not always fall into the ballpark of an actual sale. So
at times, we do some level of consulting that turns into
a relationship that may equal a sale or referral down the
road," states Cliff.
On January 1st, of this year, Innovative Enterprise Inc.
rolled out its new premier product NC2.0 ( North Carolina
2.0). The COO states, "This product is a whole new
concept and a brand new way of assessing record that has
never been done before. This will allow our clients in North
Carolina to examine and research data and courthouse records."
Cliffs passion for his company extends to all areas of his
life and does not allow for much free time and outside activities.
Married for fourteen years to wife Betty, Cliff has a seven-year
old daughter named Katelyn that he enjoys spending all of
his free-time with. "I try to take my family to most
of the conferences that I go to and make it a working vacation.
Last year, while at a conference in Florida, we were able
to sneak away to Disney World, that was a great time. Other
than that, this company is really like my second child,"
says the Virginia native.
During the rare moments that Cliff is able to get to himself,
he enjoys a very wide range of music. "I am all over
the dial when it comes to music, I like Jazz, country, blue
grass, R&B and even talk radio on N.P.R. Two Summers
ago, we took Katelyn to see country singer Tracy Byrd and
after the concert she got to go backstage and chat with
him for a little while. That was a great experience for
her."
When asked what he sees for his industry, if he could look
into a crystal ball, Cliff replied, "The state of the
economy has had a huge impact on what we do. I think from
a long-term perspective we are in a very viable industry.
The tough times will separate the weak from the strong.
Those that are savvy will make it and those that are not,
will not.
If you would like to contact Cliff Williams he may be reached
at cliff@knowthefacts.com
or you may visit their website at www.knowthefacts.com
7
Things You Need to Measure Your Trade Show Program
While
many exhibitors say measurement is important, even essential,
to their trade show marketing, too often they don’t
know where to start. So here are the seven things you need
to measure your trade show marketing.
First,
you need to know what measurements are possible, and a tool
to store and report the data you are measuring. To help
with that, we’re introducing Measurement Made
Easy!, our updated and expanded Trade Show and
Event Calculator software program (which you can get at
no cost; just
click to ask for your copy).
But
software alone won’t do it all. To successfully measure
your trade show program, you also need:
2.
The right metrics
You don’t need to measure everything, just a few things.
Start by measuring what your boss wants you to measure,
and what things you would make changes on if you knew the
results. Better yet, track metrics that are consistent across
all your company’s marketing mediums, so they can
be compared apples-to-apples.
3.
Lead management
You need to record your leads at shows, and a database to
house and distribute the leads. You may need help to get
leads into your database system and out to sales quickly,
and later get you access to sales data.
4.
Cooperation
If you’re put off by trying to track all the results
by yourself, just ask for help. Tap into your team in sales,
marketing, and finance.
5.
Persistence
You need to measure every show, every year. It may take
a while before you’ve accumulated enough data to make
informed decisions.
6.
Courage
Some exhibitors have avoided measuring in the past because
they feared repercussions of what their results would show.
But in this economy, and era of accountability, it’s
probably even more dangerous not to measure. You also need
courage to share your results, no matter how good or bad
they are.
7.
A willingness to change
Once you measure your results, be willing to make changes
based on what you’ve learned. That’s the fun
part of marketing. You’ve measured it -- now you’ve
earned the right to propose improvements.
When
you proactively measure your trade show program, you can
make better choices in how you invest your marketing dollars.
"Used
by permission of Skyline Exhibits."
For More Information Go To: http://www.skyline.com/Request/Measurement-CD/
Maximizing
The Power of Exhibiting and Making Them Work For You
Spending
a little time and thought planning before an exhibition
will pay big dividends when show time comes. We'll assume
you've evaluated the available exhibitions, analyzed the
audience profiles and chosen the right show for you. Now
it's time to lay the foundations for success.
To Read
This Insightful Report on Trade Show Exhibiting Go To: http://www.aeo.org.uk/files/aeo_howtoexhibitgD=0&bcsi_scan_filename=aeo_howtoexhibitguide.pdf
Fake
institutions and diploma mills that churn out bogus degrees
could jeopardize your human resource strategy.
Opinions
vary widely about the challenges and threats employers face
from employees and job applicants who have used diploma
mills to buy bogus college degrees or education certificates.
Alan Contreras, administrator for the Oregon Office of Degree
Authorization, firmly believes that degree mills present
a much bigger problem than employers are aware of and acknowledge.
He estimates that nearly 700 diploma mill companies or organizations
exist in the United States and as many as 3,000 mills are
in operation worldwide. “All these degree mills issue
thousands of bogus degrees every year,” he says. “So
there are tens of thousands of people out there who are
using these bogus degrees.” A 2004 study conducted
by the U.S. Government Accountability Office (GAO) found
that 463 federal employees had received bogus degrees from
diploma mills. Several held sensitive positions that require
high levels of technical skill. The GAO researchers concluded
that the U.S. government had spent more than $150,000 in
tuition reimbursements to employees receiving fake degrees.
The GAO report went on to state that the problem could be
more pervasive than research reveals.
Another
problem that Contreras identifies is that fewer than one
in five employers actually have a written policy that requires
college degrees and educational certificates to be issued
by an accredited educational institution.
To
Read the Complete Article See HR Magazine Sept 2008, page
54 or Go To – (http://www.shrm.org/Publications/hrmagazine/EditorialContent/Pages/0908leonard.aspx
(SHRM Membership may be required)
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State Conferences, visit http://www.shrm.org/conferences/state/CMS_004287.asp
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Federation for Personnel Management, Events, http://www.wfpma.com/dates.html
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